Service Policy

BDCatalysts uses industry proven lead follow-up strategies to connect with your leads in an efficient and effective manner.

We attempt to contact all of your Internet leads in under two minutes.

We treat your customers with the utmost courtesy and respect.

We do not attempt to sell the cars for you. We set your appointments and we leave the selling to you.

BDCatalysts Call Center Hours of Operation for dealerships in the Eastern, Central, and Mountain time zones are 8:30AM-8:00PM Monday thru Friday, 8:30AM-6:00PM Saturday. Hours of operation for dealerships in the Pacific time zone are 8:30AM7:00PM Monday thru Friday, 8:30AM-5:00PM Saturday. BDCatalysts is closed on Sunday.

BDCatalysts is closed on certain national holidays such as New Year’s Day, Memorial Day, Labor Day, Thanksgiving, Christmas, etc. All leads coming in on Sundays or holidays will be worked by BDCatalysts the following business day. BDCatalysts is not responsible for dealership show rate, BDCatalysts will however, text and email a confirmation of each set appointment to each customer, but the dealership should also confirm all appointments, contact no-shows, and contact unsold traffic.

Conversion rates will vary by dealership and lead source. Conversion rates will also be affected by dealerships continuing to work their leads. BDCatalysts conversion rates are obviously higher when we are the sole BDC center working dealership leads. If dealerships compete with us for appointments, conversion rates will be lower. BDCatalysts membership is month to month. You may cancel at any time with a 30- day written notice. Meaning, official cancellation is 30-days after BDCatalysts receives written cancellation. Customers cancelling service with BDCatalysts – final charge for services will occur after written notice is received and before the official cancellation date, and will be for one full month of service. Services and charges are not prorated. Pricing is based on the number of leads your store receives each month, and is range based. Your initial charge is based on the number of leads per month you ‘expect’ your store to receive based on previous months averages. Following month two, your range and pricing can be adjusted higher or lower depending on changes in lead volume – an updated authorization form will be completed at this time. BDCatalysts works directly out of our own CRM systems to log notes and set appointments. We also “Kill The Clock” to help you meet manufacturing demand and earn that important co-op money.

We accept cash, checks, VENMO, CASH APP, AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER. The BDCatalysts Business Office and Support Desk is open from 9:00AM-5:00PM E.S.T. Monday thru Friday and is closed on observed holidays. CUSTOMER SUPPORT 951-283-2232.

OUR TEAM

Customer and data-driven leadership

Co-Founder & Chief Executive Officer

Co-Founder & President

Chief Operating Officer

Chief Technology Officer

Vice President

Operations Director of Sales

@bdcatalysts
  • Sales team treating leads like a one-night stand?
Looking for a BDC that actually follows up?

We don't ghost your leads! BDCatalysts keeps nurturing those connections, turning them into loyal customers.

Ready to ditch the follow-up fail and watch your sales soar?

Hit us up!

#bdcars #SalesTips #hispanos #Virginia #SalesSuccess
  • Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
  • BDCatalys isn't just about qualified leads (though we're aces at that!). Years of experience have shown us the power of knowing the market & knowing your clients 💸

Imagine: instead of endless tire kickers, you're closing deals with excited, ready-to-buy customers who rave about your dealership everywhere!

Ready to ditch the "just browsing" frustration and watch your sales soar?  Hit us up!  We'll show you how.
  • Tired of chasing tire kickers? Social media can be your secret weapon for attracting qualified leads ready to buy!🤑

Here's how to turn those likes and follows into sales-ready customers:

🎯Target the Right Audience: Don't waste time on everyone. Use social media advertising tools to reach potential buyers who are in-market for a car.

🤳Showcase Your Expertise: Share car tips, reviews, and behind-the-scenes glimpses at your dealership.  Let people see why they should choose you!

Ready to turn social media into a lead generation machine?

 #LeadGeneration #CarSales #YouFocusWeDeliver
  • Our team's Colombian and Venezuelan heritage gives us a unique edge.

We understand the cultural nuances and buying preferences of these key demographics, allowing us to connect with them on a deeper level.

That means more qualified leads and happier customers for your dealership!

Let's unlock your Hispanic market potential. Click the link in bio! 

 #SalesSuccess #Virginia #bdcars #SalesTips #hispanos
  • We hear you, dealerships! A swamp of "just browsing" customers can be a major sales drain.

One dealership owner practically lived the nightmare, but our BDC team came to the rescue! We helped them ditch the tire kickers and start closing deals with customers who were ready to buy, cash in hand!

Ready to stop wasting time and focus on real sales?

Our BDC squad can help you find qualified leads, so your sales team can focus on what they do best: closing deals!

Click the link in bio to learn more and turn your dealership into a closing machine!  #BDCHeroes #SalesSuccess #NoMoreTireKickers #YouFocusWeDeliver
  • @globalauto.outlet says it loud and clear: Our BDC team delivers!💯 Leads with cash in hand, insurance ready, practically begging to close the deal! 

See what a difference a rockstar BDC team can make? That's the power of a BDC that truly focuses on nurturing leads! We handle the groundwork, so you can focus on what you do best - closing deals.

Ready to experience the BDC advantage at your dealership?  Contact us today!  #GlobalAutoOutlet #BDCRoxstars #SalesSuccess #LeadGeneration #HappyCustomers
Sales team treating leads like a one-night stand? Looking for a BDC that actually follows up? We don't ghost your leads! BDCatalysts keeps nurturing those connections, turning them into loyal customers. Ready to ditch the follow-up fail and watch your sales soar? Hit us up! #bdcars #SalesTips #hispanos #Virginia #SalesSuccess
4 days ago
View on Instagram |
1/7
Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
Social media can be a double-edged sword for dealerships.  Engagement is great, but where's the conversion magic? 🪄

BDCatalys has the winning formula!  We'll help you:

Nurture relationships with top-notch customer service.
Build a rock-solid reputation that drives sales.
Plus, here's a bonus tip: Respond to ALL comments and messages promptly!  Positive interactions = happy customers who rave about your dealership online!
Social media can be a double-edged sword for dealerships. Engagement is great, but where's the conversion magic? 🪄 BDCatalys has the winning formula! We'll help you: Nurture relationships with top-notch customer service. Build a rock-solid reputation that drives sales. Plus, here's a bonus tip: Respond to ALL comments and messages promptly! Positive interactions = happy customers who rave about your dealership online!
1 week ago
View on Instagram |
2/7
BDCatalys isn't just about qualified leads (though we're aces at that!). Years of experience have shown us the power of knowing the market & knowing your clients 💸

Imagine: instead of endless tire kickers, you're closing deals with excited, ready-to-buy customers who rave about your dealership everywhere!

Ready to ditch the "just browsing" frustration and watch your sales soar?  Hit us up!  We'll show you how.
BDCatalys isn't just about qualified leads (though we're aces at that!). Years of experience have shown us the power of knowing the market & knowing your clients 💸 Imagine: instead of endless tire kickers, you're closing deals with excited, ready-to-buy customers who rave about your dealership everywhere! Ready to ditch the "just browsing" frustration and watch your sales soar? Hit us up! We'll show you how.
1 week ago
View on Instagram |
3/7
Tired of chasing tire kickers? Social media can be your secret weapon for attracting qualified leads ready to buy!🤑 Here's how to turn those likes and follows into sales-ready customers: 🎯Target the Right Audience: Don't waste time on everyone. Use social media advertising tools to reach potential buyers who are in-market for a car. 🤳Showcase Your Expertise: Share car tips, reviews, and behind-the-scenes glimpses at your dealership. Let people see why they should choose you! Ready to turn social media into a lead generation machine? #LeadGeneration #CarSales #YouFocusWeDeliver
2 weeks ago
View on Instagram |
4/7
Our team's Colombian and Venezuelan heritage gives us a unique edge.

We understand the cultural nuances and buying preferences of these key demographics, allowing us to connect with them on a deeper level.

That means more qualified leads and happier customers for your dealership!

Let's unlock your Hispanic market potential. Click the link in bio! 

 #SalesSuccess #Virginia #bdcars #SalesTips #hispanos
Our team's Colombian and Venezuelan heritage gives us a unique edge. We understand the cultural nuances and buying preferences of these key demographics, allowing us to connect with them on a deeper level. That means more qualified leads and happier customers for your dealership! Let's unlock your Hispanic market potential. Click the link in bio! #SalesSuccess #Virginia #bdcars #SalesTips #hispanos
2 weeks ago
View on Instagram |
5/7
We hear you, dealerships! A swamp of "just browsing" customers can be a major sales drain.

One dealership owner practically lived the nightmare, but our BDC team came to the rescue! We helped them ditch the tire kickers and start closing deals with customers who were ready to buy, cash in hand!

Ready to stop wasting time and focus on real sales?

Our BDC squad can help you find qualified leads, so your sales team can focus on what they do best: closing deals!

Click the link in bio to learn more and turn your dealership into a closing machine!  #BDCHeroes #SalesSuccess #NoMoreTireKickers #YouFocusWeDeliver
We hear you, dealerships! A swamp of "just browsing" customers can be a major sales drain. One dealership owner practically lived the nightmare, but our BDC team came to the rescue! We helped them ditch the tire kickers and start closing deals with customers who were ready to buy, cash in hand! Ready to stop wasting time and focus on real sales? Our BDC squad can help you find qualified leads, so your sales team can focus on what they do best: closing deals! Click the link in bio to learn more and turn your dealership into a closing machine! #BDCHeroes #SalesSuccess #NoMoreTireKickers #YouFocusWeDeliver
2 weeks ago
View on Instagram |
6/7
@globalauto.outlet says it loud and clear: Our BDC team delivers!💯 Leads with cash in hand, insurance ready, practically begging to close the deal! See what a difference a rockstar BDC team can make? That's the power of a BDC that truly focuses on nurturing leads! We handle the groundwork, so you can focus on what you do best - closing deals. Ready to experience the BDC advantage at your dealership? Contact us today! #GlobalAutoOutlet #BDCRoxstars #SalesSuccess #LeadGeneration #HappyCustomers
2 weeks ago
View on Instagram |
7/7

ADDRESS

4445 Corporation LN STE 264, Virginia Bch, VA, 23462

PHONE NUMBER: