Service Policy

BDCatalysts uses industry proven lead follow-up strategies to connect with your leads in an efficient and effective manner.

We attempt to contact all of your Internet leads in under two minutes.

We treat your customers with the utmost courtesy and respect.

We do not attempt to sell the cars for you. We set your appointments and we leave the selling to you.

BDCatalysts Call Center Hours of Operation for dealerships in the Eastern, Central, and Mountain time zones are 8:30AM-8:00PM Monday thru Friday, 8:30AM-6:00PM Saturday. Hours of operation for dealerships in the Pacific time zone are 8:30AM7:00PM Monday thru Friday, 8:30AM-5:00PM Saturday. BDCatalysts is closed on Sunday.

BDCatalysts is closed on certain national holidays such as New Year’s Day, Memorial Day, Labor Day, Thanksgiving, Christmas, etc. All leads coming in on Sundays or holidays will be worked by BDCatalysts the following business day. BDCatalysts is not responsible for dealership show rate, BDCatalysts will however, text and email a confirmation of each set appointment to each customer, but the dealership should also confirm all appointments, contact no-shows, and contact unsold traffic.

Conversion rates will vary by dealership and lead source. Conversion rates will also be affected by dealerships continuing to work their leads. BDCatalysts conversion rates are obviously higher when we are the sole BDC center working dealership leads. If dealerships compete with us for appointments, conversion rates will be lower. BDCatalysts membership is month to month. You may cancel at any time with a 30- day written notice. Meaning, official cancellation is 30-days after BDCatalysts receives written cancellation. Customers cancelling service with BDCatalysts – final charge for services will occur after written notice is received and before the official cancellation date, and will be for one full month of service. Services and charges are not prorated. Pricing is based on the number of leads your store receives each month, and is range based. Your initial charge is based on the number of leads per month you ‘expect’ your store to receive based on previous months averages. Following month two, your range and pricing can be adjusted higher or lower depending on changes in lead volume – an updated authorization form will be completed at this time. BDCatalysts works directly out of our own CRM systems to log notes and set appointments. We also “Kill The Clock” to help you meet manufacturing demand and earn that important co-op money.

We accept cash, checks, VENMO, CASH APP, AMERICAN EXPRESS, VISA, MASTERCARD, DISCOVER. The BDCatalysts Business Office and Support Desk is open from 9:00AM-5:00PM E.S.T. Monday thru Friday and is closed on observed holidays. CUSTOMER SUPPORT 951-283-2232.

OUR TEAM

Customer and data-driven leadership

Co-Founder & Chief Executive Officer

Co-Founder & President

Chief Operating Officer

Chief Technology Officer

Vice President

Operations Director of Sales

@bdcatalysts
  • Unlock the door to success in car sales by mastering the art of immediate lead follow-ups. 🚗🔑 Every second counts, and each interaction could be the key to your next sale. Take charge of your leads and watch your dealership thrive! 💼💥 

Comment FOLLOW UP if you need help with your leads!

#CarSalesPro #LeadFollowUp #followup #carbuyingleads #carsalestips #dealershiplife
  • Let’s ditch the pushy sales tactics and focus on what truly matters. ✋

Let’s start a conversation about car sales! Comment below! 💬
#carsales #trust #relationships #customerservice #business #integrity #customerforlife #carsellingtips #carexpert #sellwithconfidence #dealershiplife #carsales #salestips
  • “Did you know? 🤔 In today’s world, women are in the driver’s seat when it comes to car purchases. 💪 

They’re not just independent; they’re often the breadwinners. Plus, here’s a fun fact: women love to chat! 

So, if they have a fantastic car-buying experience, you bet they’re spreading the word on their socials. 📣 Let’s make sure it’s YOUR dealership they’re raving about! 

#GirlPower #CarBuying #womenempowerment #carsalestips #2023 #2024 #December #salestips #carsales
  • Unlock the treasure trove of car sales potential! 🚗💼 Whether they’re dressed down or suited up, every customer holds unique opportunities. 

Maintain your energy and let each deal shine. 

Ready to embrace fresh horizons in your career? Share your thoughts!🌟 

#CarSalesWisdom #DiscoverOpportunities #CarSales #CarSalesTips #FirstImpression #Appearance #DealershipLife
  • 🚗💥 Don’t judge a book by its cover! The car buying game is full of surprises. Whether it’s someone in casual attire or a sharp-dressed buyer, you never know who’s ready to drive off the lot with cash in hand. Keep the same energy, and let the deals speak for themselves. Ready to unlock opportunities? Share your thoughts below! 👇 

#CarBuyingWisdom #DontJudge #CarSales #SellCars #Dealership #cardealership #dealershiplife #salesmanager #salespeople
  • This Thanksgiving, we’re reminded of the people and things we’re grateful for. At BDCatalysts, we’re immensely grateful for our amazing clients who have trusted us to help them grow their businesses.

One such client, a general manager of @theautobuyingservice recently shared his thoughts on the impact of our BDC services.

If you’re looking for a BDC partner who can help you achieve your sales goals, look no further than BDCatalysts. Contact us today to learn more about how we can help you take your business to the next level.

#thanksgiving #thankful #testimonial #dealership #carsales #bdcdepartment #leadnurturing #callthedamnleads #cardealership #autoindustry #carlife #usedcars #newcars
  • Gratitude is the driving force in your dealership. As a salesperson, you must be thankful for the opportunity to serve your customers, thankful for the dedication of your sales teams, and thankful for the journey ahead. What are you thankful for today? Share your thoughts!

#carsales #salestips #carsalestips #thanksgiving #thankful #thankfulness #gratefulness #cardalership
Unlock the door to success in car sales by mastering the art of immediate lead follow-ups. 🚗🔑 Every second counts, and each interaction could be the key to your next sale. Take charge of your leads and watch your dealership thrive! 💼💥 Comment FOLLOW UP if you need help with your leads! #CarSalesPro #LeadFollowUp #followup #carbuyingleads #carsalestips #dealershiplife
1 day ago
View on Instagram |
1/7
Let’s ditch the pushy sales tactics and focus on what truly matters. ✋ Let’s start a conversation about car sales! Comment below! 💬 #carsales #trust #relationships #customerservice #business #integrity #customerforlife #carsellingtips #carexpert #sellwithconfidence #dealershiplife #carsales #salestips
4 days ago
View on Instagram |
2/7
“Did you know? 🤔 In today’s world, women are in the driver’s seat when it comes to car purchases. 💪 They’re not just independent; they’re often the breadwinners. Plus, here’s a fun fact: women love to chat! So, if they have a fantastic car-buying experience, you bet they’re spreading the word on their socials. 📣 Let’s make sure it’s YOUR dealership they’re raving about! #GirlPower #CarBuying #womenempowerment #carsalestips #2023 #2024 #December #salestips #carsales
5 days ago
View on Instagram |
3/7
Unlock the treasure trove of car sales potential! 🚗💼 Whether they’re dressed down or suited up, every customer holds unique opportunities. Maintain your energy and let each deal shine. Ready to embrace fresh horizons in your career? Share your thoughts!🌟 #CarSalesWisdom #DiscoverOpportunities #CarSales #CarSalesTips #FirstImpression #Appearance #DealershipLife
1 week ago
View on Instagram |
4/7
🚗💥 Don’t judge a book by its cover! The car buying game is full of surprises. Whether it’s someone in casual attire or a sharp-dressed buyer, you never know who’s ready to drive off the lot with cash in hand. Keep the same energy, and let the deals speak for themselves. Ready to unlock opportunities? Share your thoughts below! 👇 #CarBuyingWisdom #DontJudge #CarSales #SellCars #Dealership #cardealership #dealershiplife #salesmanager #salespeople
1 week ago
View on Instagram |
5/7
This Thanksgiving, we’re reminded of the people and things we’re grateful for. At BDCatalysts, we’re immensely grateful for our amazing clients who have trusted us to help them grow their businesses. One such client, a general manager of @theautobuyingservice recently shared his thoughts on the impact of our BDC services. If you’re looking for a BDC partner who can help you achieve your sales goals, look no further than BDCatalysts. Contact us today to learn more about how we can help you take your business to the next level. #thanksgiving #thankful #testimonial #dealership #carsales #bdcdepartment #leadnurturing #callthedamnleads #cardealership #autoindustry #carlife #usedcars #newcars
2 weeks ago
View on Instagram |
6/7
Gratitude is the driving force in your dealership. As a salesperson, you must be thankful for the opportunity to serve your customers, thankful for the dedication of your sales teams, and thankful for the journey ahead. What are you thankful for today? Share your thoughts! #carsales #salestips #carsalestips #thanksgiving #thankful #thankfulness #gratefulness #cardalership
2 weeks ago
View on Instagram |
7/7

ADDRESS

4445 Corporation LN STE 264, Virginia Bch, VA, 23462

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